Frequently Asked Questions

Everything you need to know about our organic cotton essentials.

What materials are used in Turtledove London clothing?

We take pride in using Global Organic Textile Standard (GOTS) certified organic cotton for our collections. This ensures our garments are soft on delicate skin and produced with the highest environmental and social standards.

How long does shipping take within the UK?

Standard UK delivery typically takes 3-5 working days. We also offer an express shipping option for those who need their organic styles a little sooner.

What is your return policy?

We offer a 28-day return window from the date of receipt. Items must be in their original condition, unworn, and with all tags attached to qualify for a full refund.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping costs and delivery times vary depending on the destination and will be calculated at checkout.

How should I care for my organic cotton garments?

To keep your clothes looking their best, we recommend machine washing at 30 degrees Celsius and avoiding the tumble dryer. Always wash similar colors together and iron on a low heat.

Are your dyes safe for babies?

Absolutely. We use Azo-free dyestuffs to create our unique prints and colors, ensuring that no harmful chemicals come into contact with your child's skin.